Participant-Centered Communication Skills Lab for QN/CPAs

This skills lab was developed to maximize time in skills practice with minimal didactic/lecture presentations. In this lab, staff will observe, evaluate, and practice skills, provide feedback to each other, share learning through discussion, and document learning through a competency self-assessment diary. There will be ample opportunity to reflect on skills, strengths, and areas of development related to basic participant-centered communication skills and advanced participant-centered communication skills.

By the end of this training, trainees will be able to:

  • Identify, compare, and contrast skills used in participant-centered tasks through observation
  • Develop three strategies using communication skills to address non-verbal communication
  • Demonstrate ability to apply participant-centered communication skills to at least three scenarios
  • Identify personal strengths and areas of self-improvement

 Target Audience: WIC Coordinators, CPA+, Qualified Nutritionists, CPA

 Pre-requisite:  Participant-Centered Communication Skills and Advanced Participant-Centered Communication Skills e-courses